Losi LOS05001 Instruction Manual download pdf (Page 77)

What this Warranty Covers

Horizon Hobby, Inc., (Horizon) warrants to the original purchaser that the product

purchased (the "Product") will be free from defects in materials and workmanship

at the date of purchase.

What is Not Covered

This warranty is not transferable and does not cover (i) cosmetic damage, (ii)

damage due to acts of God, accident, misuse, abuse, negligence, commercial

use, or due to improper use, installation, operation or maintenance, (iii)

modification of or to any part of the Product, (iv) attempted service by anyone

other than a Horizon Hobby authorized service center, (v) Product not purchased

from an authorized Horizon dealer, or (vi) Product not compliant with applicable

technical regulations.

OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO OTHER

WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY AND ALL

IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR

A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES THAT THEY

ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE

REQUIREMENTS OF THE PURCHASER’S INTENDED USE.

Purchaser’s Remedy

Horizon’s sole obligation and purchaser’s sole and exclusive remedy shall be that

Horizon will, at its option, either (i) service, or (ii) replace, any Product determined

by Horizon to be defective. Horizon reserves the right to inspect any and all

Product(s) involved in a warranty claim. Service or replacement decisions are

at the sole discretion of Horizon. Proof of purchase is required for all warranty

claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS

THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY.

Limitation of Liability

HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL

OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR

COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM IS

BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY OR

ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF

THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall the liability of

Horizon exceed the individual price of the Product on which liability is asserted. As

Horizon has no control over use, setup, final assembly, modification or misuse, no

liability shall be assumed nor accepted for any resulting damage or injury. By the

act of use, setup or assembly, the user accepts all resulting liability. If you as the

purchaser or user are not prepared to accept the liability associated with the use

of the Product, purchaser is advised to return the Product immediately in new and

unused condition to the place of purchase.

Law

These terms are governed by Illinois law (without regard to conflict of law

principals). This warranty gives you specific legal rights, and you may also have

other rights which vary from state to state. Horizon reserves the right to change or

modify this warranty at any time without notice.

WARRANTY SERVICES

Questions, Assistance, and Services

Your local hobby store and/or place of purchase cannot provide warranty support

or service. Once assembly, setup or use of the Product has been started, you

must contact your local distributor or Horizon directly. This will enable Horizon

to better answer your questions and service you in the event that you may need

any assistance. For questions or assistance, please visit our website at www.

horizonhobby.com, submit a Product Support Inquiry, or call the toll free telephone

number referenced in the Warranty and Service Contact Information section to

speak with a Product Support representative.

Inspection or Services

If this Product needs to be inspected or serviced and is compliant in the country

you live and use the Product in, please use the Horizon Online Service Request

submission process found on our website or call Horizon to obtain a Return

Merchandise Authorization (RMA) number. Pack the Product securely using a

shipping carton. Please note that original boxes may be included, but are not

designed to withstand the rigors of shipping without additional protection. Ship

via a carrier that provides tracking and insurance for lost or damaged parcels,

as Horizon is not responsible for merchandise until it arrives and is accepted at

our facility. An Online Service Request is available at http://www.horizonhobby.

com/content/_service-center_render-service-center. If you do not have internet

access, please contact Horizon Product Support to obtain a RMA number along

with instructions for submitting your product for service. When calling Horizon,

you will be asked to provide your complete name, street address, email address

and phone number where you can be reached during business hours. When

sending product into Horizon, please include your RMA number, a list of the

included items, and a brief summary of the problem. A copy of your original sales

receipt must be included for warranty consideration. Be sure your name, address,

and RMA number are clearly written on the outside of the shipping carton.

NOTICE: Do not ship LiPo batteries to Horizon. If you have any issue with

a LiPo battery, please contact the appropriate Horizon Product Support

office.

Warranty Requirements

For Warranty consideration, you must include your original sales receipt

verifying the proof-of-purchase date. Provided warranty conditions have

been met, your Product will be serviced or replaced free of charge. Service or

replacement decisions are at the sole discretion of Horizon.

Non-Warranty Service

Should your service not be covered by warranty, service will be

completed and payment will be required without notification or estimate

of the expense unless the expense exceeds 50% of the retail purchase

cost By submitting the item for service you are agreeing to payment of the

service without notification. Service estimates are available upon request. You

must include this request with your item submitted for service. Non-warranty

service estimates will be billed a minimum of ½ hour of labor. In addition you

will be billed for return freight. Horizon accepts money orders and cashier’s

checks, as well as Visa, MasterCard, American Express, and Discover cards. By

submitting any item to Horizon for service, you are agreeing to Horizon’s Terms

and Conditions found on our website http://www.horizonhobby.com/content/_

service-center_render-service-center.

ATTENTION: Horizon service is limited to Product compliant in the

country of use and ownership. If received, a non-compliant Product will

not be serviced. Further, the sender will be responsible for arranging

return shipment of the un-serviced Product, through a carrier of the

sender’s choice and at the sender’s expense. Horizon will hold non-

compliant Product for a period of 60 days from notification, after which

it will be discarded.

Limited Warranty

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Losi LOS05001 Instruction Manual Page 77

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